We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@acnoises.com or using our Contact Form.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank, credit card company or PayPal account to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@acnoises.com or use our Contact Form.

No, the customer will be responsible for return shipping and assumes all liability for lost or damaged shipments.

We suggest using an insured and traceable shipment method, with delivery confirmation and signature required.

AC noise warrants the product to be free from defects in material and workmanship for a period of two (2) years from the original date of purchase. If the product fails within the warranty period, AC nosies will repair or, at our discretion, replace the product at no cost to the original purchaser. If the two year warranty has expired, AC noises can repair units for a reasonable cost, depending on the damage.

Yes, we ship our products internationally with some exceptions to certain countries where we have seen consistent patterns of lost shipments and/or fraud. For those regions, we suggest finding AC noises products at authorized dealers.

Orders may ship in as little as 1-3 days, however in some cases may take 1-2 weeks if an item is not readily available.

During peak traffic seasons such as Xmas or Black Friday, some orders may take longer to be filled.

All duties and taxes are the responsibility of the customer. AC noses will not pay the cost of duties and taxes for your nation.

If duties and taxes are refused and the package is returned to AC noises, we will issue a refund less the fees associated with the returned shipment.

Yes, we’re happy to help as much and as best as we can within reason, but we ask you to do so via our Contact Form. However, please understand we cannot spend hours consulting you on your pedals, mods, rig rundown and choices in tone. There are some great online forums and resources that are free and easily accessible where you can find opinions and answers to almost anything related to guitar pedals, guitars, amps, rigs and tone. That being said, we’re happy to answer your general questions if you use our Contact Form.

Milliamp (mA) current draws can be found at the bottom of the manual's page for each respective pedal.

We are a small business and do not pay artists/musicians to use our products.  We do have an official Artist endorsement/sponsorship program that offers meek discounts on our pedals.  If you’d like to apply for an official AC noises endorsement/sponsorship, please contacts us by using our Contact Form.